Recent Water Damage Posts

What You Need To Know About Black Water

5/11/2020 (Permalink)

Entrance of a building flooded Flooded building in Arlington, LA

Things You Need To Know About This Type of Damage

Dealing with water damage in your Arlington, LA, building can be frustrating. This is especially true when the damage involves category 3 water. This category is also referred to as black water and includes both sewage and flood water. The following are a few things that you should know about this type of damage.

1. Where Does Category 3 Water Come From?
Black water can enter your building in multiple ways. One common source is severe weather that causes flooding. As the water rises, it can begin to come through doors and windows that are not properly sealed. Another likely source is plumbing issues. If you have damaged pipes or a clog that causes a toilet overflow, the water that backs up could be category 3.
2. What Makes It Different From Other Water Damage?
The primary difference between black water and the other two categories of water is the level of contamination. While category 2, also known as gray water, is also contaminated, it is much less harmful. The high levels of bacteria, sewage, debris, and other contaminants make black water more difficult to clean and can result in a larger number of belongings and materials needing to be replaced.
3. How Should It Be Handled?
Because it is highly contaminated, you should not attempt to remove flood water or other types of category 3 water on your own. Protective gear should be used at all times when working with this type of water, and it can be difficult to thoroughly clean your building without the help of a professional.
If your building has been damaged by a sewage backup or flood water, it is best to hire a water damage restoration service. Not only will these professionals have the gear and equipment needed to safely clean your building, but they will also have the necessary training and experience. They can get the job done in a timely manner without sacrificing the quality of their work.

Will Filing a Claim Raise Your Homeowners Insurance Rates?

2/28/2020 (Permalink)

Document of Homeowners Insurance Policy The primary purpose of homeowners insurance is to protect homeowners against catastrophic losses

Will Filing a Claim Raise Your Homeowners Insurance Rates?

The primary purpose of homeowners insurance is to protect homeowners against catastrophic losses, however, most insurance policies also offer coverage for smaller claims. Filing an insurance claim can sometimes result in your insurance company charging you a higher rate or declining to renew your policy. For these reasons, it is important to know when a claim might cause your rates to increase.

1. You Have Filed Previous Claims on Your Current Policy
The number of claims you have filed can have a big impact on if your rates will increase and by how much. According to a CNN report, filing a single homeowner's claim can cause an average rate increase of 9%, however, that figure can increase to as much as 20% if you file a second claim too close to the first. You may want to speak with your insurance professional in Baton Rouge, LA, to find out what your insurance company's policy is.

2. You Have Filed Claims on Your Prior Policy
Filing an insurance claim too many times can cause an insurance company to decline to renew your policy. It can also cost you more money when you get insurance with someone else. Customers who file a lot of claims are considered higher risk by underwriters and if they will write your coverage at all, they might charge you a higher rate.

3. You Have Filed Previous High-Risk Claims
Certain types of claims tend to have a more dramatic effect on your rates when you file more than one. Fire, liability, theft and water damage claims tend to result in the highest rate increases.
If a home flood or other event has caused damage to your home, you may be wondering if filing an insurance claim will raise your rates. The answer depends on the policies of your insurance company, but in general, it can be best to only use your insurance to cover large losses and to handle the small stuff yourself. Whether you use your insurance or not, failing to repair water damage promptly can lead to more damage, so you may want to contact a water remediation professional.

When Is Your Basement Flood Covered by Insurance?

2/19/2020 (Permalink)

Flooded room. A basement flood that results from sudden and accidental discharge of water may be covered by your homeowners or dwelling policy.

Basements are a very useful addition to a home, but because of their location, they can also be prone to a basement flood. If you have a basement, it is a good idea to be familiar with your insurance coverage, so that you know whether your damage will be covered if your basement floods.

Types of Damage Usually Covered by Homeowners Insurance
Homeowners or dwelling policies typically cover water damage that results from a sudden and accidental discharge of water. These are examples of sudden and accidental water discharges:

Ruptured water heater
Burst pipe
Overflow from a bathtub or toilet
A sudden leak from a washing machine

If you have a washing machine in your basement and the supply line suddenly bursts, that is the type of damage that would usually be covered by homeowners or dwelling insurance.

Types of Damage Usually Not Covered by Homeowners Insurance
Homeowners and dwelling insurance typically does not cover basement flood damage that is not the result of a sudden and accidental event, such as damage that occurs due to poor maintenance. For example, if you fail to maintain your washing machine and it develops a chronic leak that causes damage to your basement, that would not be a sudden discharge of water and probably would not be covered. Additionally, homeowners and dwelling policies typically do not cover water damage from backup from an outside sewer or drain or a basement that is flooded by rising waters, saturated ground or storms. If you need coverage for flood damage from weather-related events, you may wish to purchase a separate flood policy.


A basement flood that results from sudden and accidental discharge of water may be covered by your homeowners or dwelling policy, while water damage from poor maintenance and weather-related flooding typically will not be. Water that is left standing can cause additional damage and mold, so if you have water in your basement, it may be wise to contact a water remediation specialist in Baton Rouge, LA, to dry out your basement.

What To Know About Crawlspace Water

2/14/2020 (Permalink)

SERVPRO logo. Start by contacting a restoration professional who can identify the source of the water.

If you have a wet crawl space in your Baton Rouge, LA, home, you may be wondering how the water got there and what to do about it. Here are a few things you may wish to know.

1. How Water Gets in the Crawlspace

Water can get into a crawlspace a number of ways. There may be storm flooding, landscaping sloped in such a way that water flows toward the house, a leaking water line, a downspout issue, or even subterranean water. Any of these issues can lead to water pooling in the crawlspace and causing issues.

2. How this Can Affect Your Home

One of the main problems caused by a continuously wet crawl space is the possibility of mold problems. When flood water or other moisture problems are left unattended it creates the humidity that mold spores need to grow. Add this to dark conditions and plenty of organic material frequently available under a home, and mold has exactly the type of environment it needs to grow. Fortunately, a restoration service can help with this problem as well as the water damage.

3. How This Problem Can Be Fixed

One of the first steps when dealing with crawlspace water is to contact a local water damage restoration service. These professionals can help identify the source of the water problem, remove the water, address any related issues such as mold, and dry the area. They may also be able to help you take mitigation steps around your home to avoid any future water issues.

It’s important to take care of a wet crawl space as quickly as possible to help avoid potential mold problems. Start by contacting a restoration professional who can identify the source of the water. Once the water source is identified it can be fixed and the area dried. If you have any questions a professional should be able to help.

How to Protect Pipes From Freezing

11/5/2019 (Permalink)

busted pipe A busted pipe can cause significant water damage.

SERVPRO of South Baton Rouge understands the water damage that can occur when you have a busted pipe. This winter, make sure that you take the necessary steps to prevent this.

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

Garden District homes and their flooding problems

7/29/2019 (Permalink)

Water damage and flooding in south Baton Rouge

If you live in the garden district of South Baton Rouge then you are most likely no stranger to flooding. Your neighborhood has flooded 14 times in the last 5 years. While the city-parish is working towards a better drainage solution you need to have a plan in case you flood again.

SERVPRO of South Baton Rouge has your back. We understand that during a storm your friends and family come first. After you are safe, protecting your largest asset, you home or business, is next. We are the water damage mitigation specialist and can insure that you get the attention you need. 

Give us a call if you have any questions or concerns. If you own a business and need an emergency plan we can schedule for a free consultation.

Water Damage Tips and Tricks

7/23/2019 (Permalink)

Busted pipe in your house or business can cause tremendous water damage

If you suffer water damage at your home or business it is important to attempt to mitigate the damage until a professional restoration company can take over. Your insurance company expects for you to be pro active while waiting on SERVPRO to arrive. 

The following are some useful tips and tricks that will show your insurance company that you are working to minimize the damage.

  1. Turn off the water supply
  2. Call a plumber if necessary
  3. If the water is clean (not sewage) shop vac or towel up the standing water
  4. Place some fans out to create air flow
  5. Elevate your furniture out of the water
  6. Create a list of damaged belongings
  7. Take lots of photos

Just doing these steps will insure that you are trying to help.

If you have any questions or concerns please give SERVPRO of South Baton Rouge a call.

South Baton Rouge's Best Sewer Water Cleanup Company

7/1/2019 (Permalink)

SERVPRO of South Baton Rouge is the areas leading sewer water cleanup company

If your home or business experiences water damage from a sewer backing up it may be the result of flooding, a clogged sewer pipe or even construction. SERVPRO of South Baton Rouge is a company understands the nature of contaminated sewer water and takes every precaution when mitigating the damage.

The most important thing to focus on is water removal, and while this may sound obvious, it can poorly executed if handled the wrong way. 

After all of the sewer water has been removed we begin drying the structure out. Time is critical since your building is subject to secondary damage like mold or weaken structural materials. 

Once the building is clear of any ongoing water damage and passes or daily monitoring checks when disinfect it. Disinfecting the salvageable structural materials if extremely important since sewer water contains any number of infectious diseases.

If you have any questions or concerns please do not hesitate to call.

Frozen Pipes Can Equal BIG bucks!

1/28/2019 (Permalink)

Frozen pipes can cause big bucks

South Louisiana is about to experience the colder temps of the year! When cold temperatures happen that can cause pipes to freeze. Frozen Pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter. Frozen pipes are a problem by themselves because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

  1. Keeping your house warm - If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.
  2. Opening faucets - When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.
  3. Insulation is key - Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Proper Mitigation After Water Heater Damage

3/1/2018 (Permalink)

Broken water heaters lead to money spent on resolving the issue, but neglecting to resolve all issues stemming from a leaking water heater can quickly become costly. Left unsolved, water issues can evolve into appliance repairs, wall and flooring replacement and more. By following a few simple steps, you can ensure that you don’t have to pay thousands of dollars extra for your failed water heater.

1. Drying as Top Priority

If you are facing a broken water heater in Baton Rouge, LA your priority should be to clear out the water, then dry the affected areas. Clearing a mess from a damaged water heater can be made easier by using drain pipes and renting vacuum cleaners specially designed for water removal. You may also wish to consider renting an industrial fan to speed air flow through the affected space.

2. Cleaning Is Crucial

Water coming from a leaking water heater is usually classified by insurance specialists as Category 2 water; this kind of water is not terribly dangerous, but it can still cause health issues if the area is not cleaned. Be sure to sanitize the affected areas thoroughly to ensure that mold and other undesirables are not allowed to infect your home.

3. Calling a Professional

Finally, calling a reputable water removal professional can ease your mind and mitigate any lingering concerns. These professionals have the expertise to examine everywhere the leaked water could have affected – including underneath flooring and inside walls. So much potential damage from water issues occurs in invisible places, so it’s important to have a water removal specialist on-site.

If you’re dealing with a leaking water heater, just remember three simple steps: Dry it, clean it, and call a professional. By taking quick action to remediate water issues, you can resolve the problem without breaking the bank.

If you have a water damage from a broken water heater call SERVPRO of South Baton Rouge today at 225-761-9500.

Proper Maintenance Helps Prevent HVAC Water Damages

3/1/2018 (Permalink)

After a bitter cold January in Baton Rouge, we just experienced the warmest February on record. The warmer temperatures mean that your A/C system is working overtime.

Proper maintenance not only helps your unit run more efficiently, it also helps prevent A/C pan overflows. When working at peak efficiency, an air conditioner can collect 10 to 20 gallons of water daily. The water is suppose to drain off of the condensation coil into a collection pan and then is disposed of automatically into the sewer system. But, if the drain becomes clogged, and the unit produces more water than it can easily handle, the overflow of water can lead to damaged ceiling, walls, and floors.

Now is the time to call your HVAC company of choice to make sure that your A/C is reading for the hot summer. If you experience any water damage, we want you to make SERVPRO of South Baton Rouge Parish your mitigation company of choice. No job is too small or too big, call us today at 225-761-9500.

Emergency Water Damage Tips for the Insured

3/1/2018 (Permalink)

SERVPRO of South Baton Rouge would like to share some tips of what you can do if you experience a water damage.

Shut off the water source if possible

Remove excess water by mopping and blotting.

Remove and prop up wet upholstery cushions for even drying.

Place aluminum foil or wood blocks under furniture legs.

Hang furs and leather good separately at room temperature

Remove Oriental or other colored rugs from wet carpeting.

Do not use a regular vacuum to remove water.

Do not turn on ceiling fixtures if ceiling is wet, and keep out of areas where ceilings are sagging from retained water.

Do not leave books, magazines or other colored items on wet carpeting.

Please call SERVPRO of South Baton Rouge at 225-761-9500 for all your water damage mitigation needs.

Freezing temperatures lead to frozen pipes

1/2/2018 (Permalink)

We are in the middle of a week long stretch of days where the lows will be in the 20's. Unless adequate preparation was made to prevent your pipes from freezing, you may have had a pipe burst, or will in the next couple of days. The damage a pipe burst can cause can be a few to several thousand dollars. SERVPRO of South Baton Rouge is highly experienced handling this kind of water damage. We serviced our neighbors when we experienced freezing temperatures in 2014, and we have traveled to Texas and assisted there, when they had a freezing temperatures. 

If your pipes burst you need to a professional to make sure all salvageable building materials dry to goal before you re-install any drywall or insulation. If the proper steps are not taken this could cause thousands of dollars in secondary damage. Our staff is highly trained, and will make this traumatic event like it never happen. Call us today at 225-761-9500.