How Does SERVPRO's Electronic Claims Service Help?

3/10/2022 (Permalink)

SERVPRO's electronic claims service offers more security than paper records stored in an office.

SERVPRO's Electronic Claims Service

When your Arlington, LA, client files an insurance claim on their damaged property, it's critical to get the process under way as quickly as possible. Over the years, SERVPRO has become a trusted leader in the damage mitigation and restoration industry.
SERVPRO's electronic claims service provides several benefits:

1. Easier Collaboration

When information passes through the hands of insurance agents, adjusters and damage restoration professionals, it helps to have all the data in one location. Unlike paper documents, electronic files provide everyone access, allowing for collaboration without the risk of data loss. An insurance agent can prepare a claim by reviewing the electronic claims system. Damage information and photos are just a couple of parts of the electronic claims service, along with access to nationwide comparisons.

2. More Security

SERVPRO's electronic claims service offers more security than paper records stored in an office filing cabinet. Security teams back up and monitor the digital files. Not only is the information protected from being physically destroyed (e.g., by fire), but its confidentiality is also more secure.

3. More Accessibility

Data related to the insurance claim can be easily viewed and inputted from the office or in the field by everyone involved. The insurance agent, adjuster and remediation specialists can access it via smartphone, tablet or computer.

4. Less Risk of Errors

Everyone engaged in the claims process sees updates online through the electronic claims service. This ensures that all remain on the same page, reducing the chance of mistakes. Fewer mistakes mean a more accurate compensation value so the restoration can be completed as quickly as possible.

5. Quicker Resolution

When restoration professionals submit detailed data regarding damage and the cost estimates, the agent and adjuster can also view it. This real-time exchange makes for a much faster resolution than the traditional claims process, in which information is typically distributed through the mail.
The longer the insurance claim process, the more damage can affect the property. The SERVPRO electronic claims service ensures that it's handled quickly and efficiently.